Field Collection Officer (Jawa Barat)

Join PT Teknologi Internasional Nusantara as a Field Collection Officer in Jawa Barat and play a pivotal role in ensuring timely loan repayments while maintaining excellent customer relationships. This position offers a unique opportunity to work in the dynamic financial sector, leveraging your communication skills and problem-solving abilities to help clients overcome financial challenges. At PT Teknologi Internasional Nusantara, we are committed to providing innovative financial solutions and building long-term relationships with our clients. As a Field Collection Officer, you will be at the forefront of this mission, ensuring that our clients can achieve their financial goals.

In this role, you will visit clients' homes and businesses to collect overdue payments, negotiate repayment plans, and provide financial education to help clients manage their finances better. You will use tools like GPS tracking, mobile apps, and CRM systems to manage your daily tasks efficiently. With your experience in financial services and a strong customer service background, you will be instrumental in improving our clients' financial health and our company's overall performance.

📋 Tanggung Jawab Pekerjaan

• Visit clients' homes and businesses to collect overdue payments.
• Negotiate repayment plans with clients to ensure timely payments.
• Provide financial education and advice to help clients manage their finances better.
• Use GPS tracking and mobile apps to manage daily tasks efficiently.
• Update client information in the CRM system to maintain accurate records.
• Report collection activities and client interactions to the team leader.
• Maintain excellent customer relationships to build trust and loyalty.
• Adhere to company policies and procedures to ensure compliance and professionalism.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Economics, Business Administration, or a related field.
• Minimum 3 years of experience in financial services, particularly in loan collections.
• Strong communication and negotiation skills to interact with clients effectively.
• Proficient in using GPS tracking, mobile apps, and CRM systems like Salesforce or similar.
• Knowledge of local regulations and financial products in Indonesia.
• Ability to work independently and manage a high volume of tasks.
• Excellent problem-solving skills to handle client issues and challenges.
• Familiarity with Indonesian language and culture is a plus.

🛠️ Keahlian

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