Front Desk Receptionist

Royal Point Group · 📍 Belawan, Sumatera Utara · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 8.000.000 per month
Royal Point Group is seeking a dedicated Front Desk Receptionist to join our team in Belawan, Sumatera Utara. As a Front Desk Receptionist, you will be the first point of contact for our guests and visitors, ensuring a warm and welcoming experience. This role offers a competitive salary package and opportunities for professional growth within a dynamic and customer-centric organization.

📋 Tanggung Jawab Pekerjaan

Greet guests and visitors with a friendly and professional manner.,Handle incoming and outgoing calls, emails, and messages efficiently.,Check-in and check-out guests, and process payments accurately.,Maintain accurate records of guest information and reservations.,Assist with front desk operations, including managing the reception area and ensuring it is clean and organized.,Provide information about the hotel, its amenities, and local attractions to guests.,Handle guest complaints and concerns promptly and professionally.,Coordinate with other departments to ensure smooth operations and guest satisfaction.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using office software, including Microsoft Office.,Familiarity with hotel or hospitality industry software is a plus.,Ability to work well under pressure and meet deadlines.,Strong problem-solving and customer service skills.

🛠️ Keahlian

CommunicationCustomer ServiceOrganizationMultitaskingProblem SolvingTime ManagementAttention to DetailTeamwork
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